Privacy Policy

1. Introduction

This website and the services described on it are developed and operated by the developer YaoSue on behalf of Anqing Yaosue Trading Co., Ltd. We respect your privacy and are committed to handling your personal information in a transparent and careful manner. This Privacy Policy explains what personal information we collect, why we collect it, how we protect it, and the choices you have regarding your own information.

By using this website, submitting a contact form, sending us an email, or otherwise engaging with our services, you acknowledge that you have read and understood this Privacy Policy. If for any reason you do not agree with the terms described here, we ask that you do not provide personal information through our website and instead reach out to us by telephone at +18636954304 with any immediate questions.

2. Scope of This Policy

This Privacy Policy applies to information collected through our website, through direct communications such as email and telephone, and through commercial dealings where we act as a trader of stationery, paper goods and office supplies. It does not apply to any services, websites or applications operated by third parties, even if you reached them through a link on our pages.

Our company name and registered business address are as follows: Anqing Yaosue Trading Co., Ltd., Rm 302, Building 4, Yingchun Yihe City, Yixiu District, Anqing - 246000, China (CN). This document governs all personal data relating to customers, prospective customers, suppliers, business partners and visitors to our website.

3. Information We Collect

We collect information in a few distinct ways, depending on how you interact with us. The categories of information are described below so that you can understand precisely what we hold at any given time.

First, information you give to us directly. This includes your name, email address, telephone number, company name, postal address and the contents of any message you send. When you contact us through the website form or by email at hello@yaosue.hair, we store the details you provide so that we can reply to you and complete the enquiry.

Second, information we gather automatically. This may include your internet protocol address, browser type, device type, pages you visit, the date and time of your visit, and the approximate geographic region from which you connect. We collect this technical data to maintain the security of the site and to understand broadly how visitors use our pages.

Third, information we receive in the course of commercial trade. This includes order details, pricing, shipment addresses, delivery records, payment references and correspondence related to the supply of goods. Such information is needed to fulfil orders and to maintain accurate business records.

We aim always to collect the least amount of information we genuinely need. We will not ask you for sensitive personal data such as health data, religious beliefs or political opinions, unless a particular transaction makes it unavoidable and lawfully necessary. Where you volunteer sensitive information of your own accord, we will treat it with the same care and use it only for the purpose for which you provided it.

4. How We Use Your Information

We use personal information only for purposes that are necessary, lawful and clearly connected to our business. The principal uses are set out below.

We use your contact and enquiry information to respond to your messages, to provide quotations, to answer questions about our products and to enter into negotiations for the supply of goods.

We use order and shipping information to prepare, pack, dispatch and deliver stationery, paper goods and office supplies to you, and to handle returns, replacements and warranty matters. We use correspondence records to maintain our commercial relations and to resolve any disputes that may arise.

We use technical and usage information to operate the website reliably, to diagnose faults, to improve the layout and content of our pages, and to protect the website against fraud and abuse. We may also use aggregated, non-identifiable statistics to understand general trends in the use of our website.

In a small number of limited circumstances we may combine information categories to complete a single task. For example, we may link your contact details to your order history so that our trading team can refer to earlier purchases when answering your questions. We keep such linkage to the minimum necessary and only for the purposes described in this policy.

We do not sell your personal information to any third party, and we do not use your data for advertising profiling without your consent. Where we ever consider a new purpose for existing data, we will first assess whether that purpose is compatible with the reasons you gave us the data, and we will update this policy accordingly before relying on it.

5. Legal Basis for Processing

Where the law requires us to identify a legal basis for processing personal information, we rely on the following grounds for the activities described in this policy.

The performance of a contract forms the basis for processing order and payment information where we are entering into or performing an agreement for the supply of goods. Your prior consent forms the basis where you have actively agreed to receive marketing or to share particular information, and you may withdraw that consent at any time.

Legitimate interests form the basis for processing that is necessary to operate our business, to respond to enquiries, to keep security records and to improve our services, provided that such processing does not override your fundamental rights. Finally, legal obligations form the basis where we are required to hold or disclose information by applicable law, regulation or accounting standards.

Before we begin any processing on the ground of legitimate interests, we carry out a balanced assessment that weighs our business needs against your rights and freedoms. We record the outcome of these assessments so that the reasoning behind each decision is clear and defensible. You always retain the right to object to processing that we base on legitimate interests, and we will stop that processing unless we can demonstrate compelling legitimate grounds that override your interests.

Where we rely on consent, we make it easy for you to withdraw that consent at any time by contacting the addresses given below. Withdrawing consent does not affect the lawfulness of processing that was already carried out before the withdrawal, but it does mean that we will stop the relevant activity going forward.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to store small amounts of information on your device. Cookies help the site to function correctly, to remember preferences and to collect anonymous statistics about usage.

Strictly necessary cookies are required for the core operation of the site, for example to keep your session secure. Functional cookies remember your choices and preferences so that you do not have to re-enter them. Analytics cookies help us understand how visitors move through the site so that we can improve the experience.

You can control cookies through the settings of your web browser. Most browsers allow you to block third party cookies, to delete existing cookies, or to receive a warning before a cookie is placed. Blocking strictly necessary cookies may prevent some parts of the website from working as intended.

7. Sharing and Disclosure

We do not sell, rent or trade your personal information. We share personal information only with trusted parties where it is necessary to operate our business, and only to the extent required.

We share information with delivery and logistics providers in order to ship your goods to the correct address. We share information with payment processors where a payment is required to complete an order. We may share information with auditors, accountants and legal advisors where necessary to comply with accounting and regulatory requirements.

We may also disclose information where we are legally required to do so, for example in response to a valid court order or a lawful request from a public authority, or where disclosure is necessary to protect the rights, safety or property of the company, our customers or the public.

8. International Transfers

Our company is based in China and we operate with the head office at Rm 302, Building 4, Yingchun Yihe City, Yixiu District, Anqing - 246000, China (CN). As a result, personal information that we collect may be stored on servers located in China or in other countries where our service providers operate.

Where personal information is transferred across borders, we take reasonable steps to ensure that it receives an appropriate level of protection consistent with this Privacy Policy. We apply appropriate safeguards such as standard contractual clauses and internal data handling rules, and we monitor our service providers so that transfers are lawful and secure.

The movement of goods that we trade is international by nature, and so our records may be accessed from more than one location in the ordinary course of supplying stationery, paper goods and office supplies to customers in different regions. In each case we apply the same standard of care described in this policy, regardless of where a particular file happens to be stored at any moment.

When you provide personal information to us from outside China, you should understand that your information will be processed in China and may be processed in other locations where our service providers operate. By providing your information, you consent to the processing and storage described here, subject always to the rights available to you under this policy and under applicable law.

9. Data Retention

We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as we are required to keep it by law.

Enquiry correspondence is retained for a reasonable period so that we can respond to follow-up questions and maintain a record of our communications. Order and accounting records are retained for the periods required by taxation, accounting and commercial law in China and any applicable jurisdiction where business is conducted.

Correspondence is reviewed at regular intervals, and messages that are no longer needed are archived or deleted in line with our retention schedule. When a message is archived, it is stored with restricted access so that only those staff who genuinely need to refer to it can reach it, and it remains covered by the same security measures as our active data.

When personal information is no longer required, we delete it or anonymise it so that it can no longer identify an individual. Technical logs that are kept for security are retained on a rolling basis and are erased automatically after a defined period unless they are needed for an active investigation.

10. Data Security

We take the security of personal information seriously and have implemented reasonable technical and organisational measures to protect it against unauthorised access, loss, alteration or destruction.

These measures include access controls that limit who within our organisation may view personal data, secure storage systems that protect data at rest, encrypted transmission where appropriate, and routine review of our security practices. We also train our staff in the correct handling of personal information and require them to treat it as confidential.

While no method of transmission or storage is completely secure, we continuously work to improve our safeguards. You can assist us by keeping your own contact details accurate and by notifying us promptly if you become aware of any security concern relating to your information.

11. Privacy for Children

Our website and trading services are directed at adults and business customers who are old enough to enter into commercial agreements. We do not knowingly collect personal information directly from children without the consent of a parent or guardian.

If you are the parent or guardian of a child and you believe that the child has provided personal information to us without your consent, please contact us at hello@yaosue.hair or by telephone at +18636954304, and we will remove the information promptly and take reasonable steps to prevent any recurrence.

12. Your Rights

Depending on where you live, you may have certain rights regarding the personal information we hold about you. These rights may include the right to request access to your data, the right to request correction of inaccurate data, the right to request erasure, the right to restrict processing and the right to data portability.

You may also have the right to object to processing carried out on the basis of legitimate interests, and the right to withdraw consent where processing is based on consent. Where the law provides for complaint, you may also raise a concern with your local data protection authority.

To exercise any of these rights, please contact us using the details in the Contact section below. We will respond to verified requests within the timeframes required by applicable law, and we will not charge a fee unless the request is manifestly unfounded or excessive.

13. Third Party Links

Our website may contain links to websites or services operated by third parties. We do not control these external sites, and this Privacy Policy does not apply to any personal information you provide to them.

We encourage you to review the privacy policies of any third party website you visit before providing your personal information. We accept no responsibility or liability for the practices of third party websites or for the content they publish.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, in our business, or in applicable law. When we make material changes, we will update the effective date shown at the top of this page and make the revised policy available on this website.

We encourage you to review this Privacy Policy periodically so that you remain informed about how we protect your information. Your continued use of the website after a revision indicates your acceptance of the updated terms, subject to any legal rights you may hold.

15. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or to the personal information we hold, you are welcome to contact us directly.

Company: Anqing Yaosue Trading Co., Ltd.
Address: Rm 302, Building 4, Yingchun Yihe City, Yixiu District, Anqing - 246000, China (CN)
Email: hello@yaosue.hair
Phone: +18636954304
Contact person: Yao Suxing

We aim to acknowledge receipt of your request within a reasonable time and to resolve your matter without unnecessary delay. In all cases we will handle your personal data responsibly and in accordance with this Privacy Policy.